AI Sales QA for messages, comments, and mentions

Your buyers already messaged you.
Some got lost.

Reploom reviews social conversations to find buyers your team may have missed. It helps you respond while they are still interested and shows which gaps to fix before they cost you more sales.

See example report
Works with Instagram, WhatsApp & Facebook
Sales QA
4 need attention·3 overdue requests·oldest 18hupdated 09:32
Do now3to review
31 high-intent · 12 late · 9 no next step

Open a conversation to try the reply yourself.

  1. 01 · ConnectConnect lead channelsReploom reviews messages, comments, and mentions from paid and organic sources to show how real leads are handled.
  2. 02 · FindFind lost leadsReploom checks which buyers waited, stalled, got no follow-up, or never reached a next step.
  3. 03 · ActAct while the buyer waitsFlagged conversations come with AI reply drafts and a follow-up task, so buyers get answers, not silence.
  4. 04 · ProtectProtect the next leadManagers see repeated handling gaps, the conversations behind them, and one process fix to test next.

A weekly Sales QA report managers can act on

Most teams can see ad spend, clicks, and message volume. They cannot easily see whether a real buyer was missed, answered too late, given no next step, or left waiting after a price, booking, or trust question. Reploom turns those conversations into a Sales QA review: what arrived, which buyers looked valuable, where they stalled, and what to fix before the next week.

7 sales opportunities stalled this week

Report ready
Average reply time
41m
working hours
1h 23m
after hours
54m
all messages
  • 420conversations checked
  • 96potential buyers
  • 74%replied or handled
  • 9still waiting

How the sales process leaked

Repeated gaps across many conversations, not single missed replies

Example data
Biggest leak in this periodSales process

Pricing answers kill momentum

Price came up in 12 conversations. 7 stalled before the buyer saw value or a next step.

The fix: Rewrite the price response with value and context, then add a 24-48h follow-up rule for every buyer who goes silent after price.

Structural

After-hours leads cool down

31% of leads arrived after 20:00, when buyer interest cooled before the team replied.

Outside-schedule leads by hour receivedReplied in timeSlow or no reply

The fix: Assign after-hours coverage so evening buyers get a first real reply before interest cools overnight.

Sales process

Answered, but no next step

9 customers got an answer, but no booking question, slot, offer, or call invitation followed.

The fix: End every answer with one concrete next step: a slot to book, a question to answer, or a call to schedule.

Independent research

The cost of a leak is already measured

Independent studies have priced what each stall costs: the message nobody answered, the reply that came too late, the follow-up that never went out.

Industry research, linked at the source, not Reploom data. Your own reply times, missed buyers, and stalled deals show up in your first weekly report.

From social conversations to Sales QA

How Reploom finds and recovers lost leads

Reploom turns paid and organic messages, comments, and mentions into a Sales QA review: which buyers had intent, where they stalled, and what should change before the next lead disappears.

  1. 1
    Source data

    Connect lead channels

    Link Instagram, Facebook, or WhatsApp and analysis starts on its own: Reploom imports the history available from Meta and queues every conversation for AI review. WhatsApp starts collecting from the moment you connect.

  2. 2
    Lead scoring

    Score every conversation

    Each thread gets a 0–100 lead score, a buying-intent type, and a one-line reason for the verdict. Requests that are not leads stay visible too: nothing gets dropped, but buyers never blend into the noise.

  3. 3
    Live QA

    Catch misses while leads are warm

    Unanswered leads, incomplete answers, and overdue follow-ups surface in a live queue measured against your reply target, before buyer interest cools down.

  4. 4
    Next action

    Answer while the buyer is still there

    Every flagged conversation comes with AI reply drafts and a follow-up task, so the team answers in seconds and a miss becomes a save, not a report line.

  5. 5
    Weekly report

    Repeated leaks land in the report

    Single misses are grouped into patterns with the source conversations behind every number, and the summary lands in your email every Monday morning.

  6. 6
    Improvement loop

    Fix one thing, measurably

    Turn the biggest leak into a 7-day tracked playbook. Reploom measures whether the team actually changed how it answers, and whether stalled leads re-engage.

Who it's for

Built for teams where missed conversations cost money

Reploom fits businesses spending on ads, content, or SMM and receiving real buyer messages, comments, and mentions, but lacking a clear view of which leads were missed and why.

  • Owners

    Owners & sales leaders

    See whether paid leads, organic DMs, comments, mentions, and campaign responses turn into real sales conversations or disappear in weak follow-up, late replies, and dead-end answers.

    • Buyer intent and lead quality summarized weekly
    • Lost leads from late replies and missing next steps exposed
    • Real conversation evidence behind every finding
    • One concrete process fix per report
  • Teams

    Multi-person DM teams

    For clinics, schools, real estate, travel, ecommerce, and service teams where several admins answer high-volume leads that can turn into real revenue.

    • After-hours buyers and slow replies surfaced
    • Pricing, booking, availability, and trust questions reviewed
    • Repeated objections grouped into patterns
    • Managers see where handoffs or scripts need work
  • Agencies

    Agencies managing lead handling

    Show clients more than message volume: where ad spend and organic demand stalled in conversations, which leads were missed, and what the sales team should fix.

    • Weekly Sales QA reports for clients
    • Evidence-backed findings from source conversations
    • Process recommendations beyond generic reply counts
    • Pilot-friendly for high-volume social lead accounts
Plans & pricing

Simple pricing, based on how many workspaces you run

Early Bird: the lower rate stays with you once it is assigned. All prices are in USD.

Core

Early Bird

One sales operation · 1 workspace

Standard price $139 per month. Early Bird price $99 per month.
  • All current Sales QA features
  • Weekly reports and source conversation evidence
  • One organization and invoice

Growth

Most popular

Several brands, branches, or teams · up to 3 workspaces

Standard price $349 per month. Early Bird price $249 per month.
  • All current Sales QA features in every workspace
  • Separate reports and evidence by workspace
  • The third workspace is included
  • One organization and invoice

Scale

More than three workspaces?

Custom

Scale is handled as a custom rollout, not a one-size-fits-all plan. Tell us about your brands, teams, and channel volume.

7-day refund guarantee.

Request a full refund of eligible Core or Growth subscription charges within seven calendar days of your organization’s first successful subscription payment.

Read the refund policy
Got questions?

Frequently asked questions

Here is what to know about using Reploom to find lost paid and organic leads in social conversations.

Still have questions? Contact our team

  • Reploom reviews what happens after someone messages, comments, or mentions you: which paid or organic conversations showed buyer intent, how quickly the team answered, whether the answer moved the buyer forward, and which repeated mistakes caused leads to disappear.