Privacy Policy

1. Introduction

At Reploom, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered automation service.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

• Account Information: Email address, name, and profile information when you create an account
• YouTube Data: Profile information, comments, and engagement data through YouTube Data API
• Usage Data: How you interact with our service, features used, and performance metrics
• Device Information: IP address, browser type, device type, and operating system
• Communication Data: Messages you send us through support channels or feedback forms

3. How We Use Your Information

We use your information for the following purposes:

• Provide AI-powered automation services for your social media account
• Generate smart replies and detect priority conversations
• Improve our AI algorithms and service quality
• Communicate with you about your account and service updates
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect against fraud

4. YouTube Data and YouTube Data API

Our service integrates with YouTube through YouTube's official API. Important points about this integration:

• We connect to your YouTube account securely via YouTube's login system
• We only access data necessary to provide our automation services
• We do not store your YouTube password or login credentials
• We comply with YouTube's Platform Policy and Data Use Policy
• You can revoke our access to your YouTube account at any time
• Data accessed through YouTube's API is subject to YouTube's own privacy policies

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: Third-party services that help us operate our platform (hosting, analytics, etc.)
• Legal requirements: When required by law, court order, or government request
• Business transfers: In case of merger, acquisition, or sale of assets
• Safety and security: To protect the rights, property, or safety of Reploom, our users, or others

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure servers and infrastructure
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information is retained while your account is active
• YouTube data is processed in real-time and stored temporarily for service delivery
• Usage data may be retained for analytics and service improvement
• Communication records are kept for customer support purposes
• We may retain certain information for legal compliance or legitimate business purposes

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal limitations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes
• Withdrawal: Withdraw consent for data processing where applicable
• Disconnect: Disconnect your YouTube account from our service at any time

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Necessary for the website to function properly
• Performance cookies: Help us understand how visitors interact with our website
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Provide insights into website usage and performance

You can control cookie preferences through your browser settings, but some features may not work properly if cookies are disabled.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our service

Your continued use of our service after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us through:

• Our support channels available on the website
• The feedback form on our platform
• Email: aslan@reploom.com

We will respond to your inquiries promptly and work to address any concerns you may have.