Social leads, inspected
Notes on AI Sales QA, lost leads, reply quality, and process fixes from the team building Reploom.
Page 2 of 3, showing 10 to 18 of 27 articles
TrustHow to answer the trust questions buyers ask in DMs
Fully licensed, years of experience, clients love us. Every business says it, so none of it lands. What to type instead when a buyer is checking you out.
AgenciesHow agencies prove the leads they deliver get handled
The client says the leads are bad, the agency says nobody worked them, and volume reporting cannot settle it. The evidence that ends the argument.
WhatsAppWhat the WhatsApp 24-hour window does to your follow-up
On WhatsApp the follow-up window is set by the platform: 24 hours from the buyer's last message, then templates only. What that changes about selling.
Sales QAHow to run Sales QA without your team feeling policed
Reviewing one thread produces a verdict on a person. The same failure across thirty produces a finding about the process. How to word the difference.
Paid SocialWhy your Instagram ad leads stall in the DMs
Ad reporting stops at the first message. It cannot see whether a person replied, whether the answer was complete, or whether anyone asked for the sale.
AuditHow to run a sales audit on your Instagram and WhatsApp DMs
A sales audit grades a closed 30-day window of Instagram, Facebook, and WhatsApp threads on ten columns. The sample rule, the scorecard, and how to total it.
BookingsHow to turn an Instagram DM into a booked appointment
An answered DM is not a booked one. The four moves that take an Instagram or WhatsApp conversation from a good reply to a confirmed slot on the calendar.
LeadsWhat a missed social message actually costs
73% of social users will buy from a competitor when a brand does not respond on social. The real cost of a missed DM, and how Sales QA makes it visible.
Follow-upLead follow-up statistics: teams give up too early
Audit after audit finds the same gap: a quarter to two-thirds of inbound leads get no response at all, and many teams quit after one or two attempts.