Social leads, inspected
Notes on AI Sales QA, lost leads, reply quality, and process fixes from the team building Reploom.
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ObjectionsHow to turn repeated customer questions into content ideas
A question your team answers twenty times is a content gap and a sales process gap at once. Fix both, then recount 30 days later to see which half worked.
Sales QAWhat is Sales QA for social conversations?
Sales QA reviews your Instagram, Facebook, and WhatsApp conversations after they happen to find the real buyers your team missed, and why they were lost.
LeadsHow to find the sales leads hiding in your comments
Most buying signals in social comments do not look like leads. Here is how to spot the disguised ones and move them into a real sales conversation.
Reply SpeedHow fast should you reply to an Instagram or WhatsApp lead?
In Reploom's example report a blended 4h 10m reply time splits into 42 minutes inside working hours and 11h 30m outside them. That gap is a coverage problem.