Playbooks on Leads
Everything Reploom has published under Leads, newest first. Each piece looks at where social sales conversations stall and what to change in the process.
Page 2 of 2, showing 10 to 13 of 13 articles
LeadsWhat a missed social message actually costs
73% of social users will buy from a competitor when a brand does not respond on social. The real cost of a missed DM, and how Sales QA makes it visible.
HandoffsWho owns an Instagram DM lead? A handoff workflow
A complete social lead handoff names one owner, the intent, what was already answered, the next step, and a deadline. Most teams stop at the answer.
LeadsHow to find the sales leads hiding in your comments
Most buying signals in social comments do not look like leads. Here is how to spot the disguised ones and move them into a real sales conversation.
Reply SpeedHow fast should you reply to an Instagram or WhatsApp lead?
In Reploom's example report a blended 4h 10m reply time splits into 42 minutes inside working hours and 11h 30m outside them. That gap is a coverage problem.